You could start shopping with your Argos Card that same day. BUT if you just have questions about what you’re applying for, or want to tell us about anything related to your application, we’re still on the other end of the phone. Our expert contact centre colleagues will be happy to help.
As a first step, feel free to call us on 03456 400 700 for a chat and we’ll do our best to fix your issue.
But if you still want to make a complaint, there are a few ways you can do this: We’ll do our best to respond ASAP and resolve your problem within three working days.
Even if it does take a bit longer than that, we’ll keep you updated along the way.
If you aren’t satisfied with how we’ve dealt with your complaint, you can pass it on to the Financial Ombudsman Service to look into, via the usual channels.
I rang tax credits, and got told that payment had been made into my old account.
I then got told they dont know how long it will take for them to get the payment back to re-issue into my new account. reading this thread i have had similar happen to me.However, if you choose to make payments without clearing the balance, the earlier you pay the less interest you'll be charged. We want to provide you with the right level of support throughout your application.If you need help in understanding what you are applying for, or want to inform us of anything that may affect your ability to understand the application you are making today, please call us on 03.hubby has been in to speak to them but they said there is nothing they can do as usual, they dont care about us little people as long as they get their weekly wage!!i'll have to send hubby to check the new account, i havent set up online banking with them yet so he'll have to go in and see if any has gone in there!! ive fallen out with them a thousand times about it but they still do it.Another option is to register a complaint through the European Union’s Online Dispute Resolution portal.